Hello, I am Phạm Gia Dũng, a dynamic young person who loves exploring the world. In my work, I always strive to complete all assigned tasks well and hope to bring great experiences to customers. In addition, I am also passionate about photography, sports and music, joys that help me feel more comfortable and creative.

Topic：Confirm the delivery address, inform the customer about the delivery time, and handle any faulty orders

1. Confirm the customer's delivery address is accurate.
2. Inform the customer about the estimated delivery time.
3. Handle any faulty or incorrect orders.

Hello everyone, I'm Phan Anh Hoàng - a bus driver in Hanoi. Although my job is repetitive, I always strive to provide a safe and enjoyable ride for all passengers. I am a straightforward and humorous person, always willing to chat and share interesting stories about life.

Topic：To communicate with passengers about the route, travel time, and guide them on how to buy tickets.

1. Ask passengers where they are going and inform them of the travel time?
2. Explain how to buy tickets in advance and how to press the bell to get off the bus?
3. Share a fun memory about my driving experience?

Hello everyone! I am Vũ Đức Quang, a ride-hailing driver with many years of experience. My job is to safely and quickly transport people to their destinations. I am also passionate about technology and enjoy trying out new tech products. Hope we have fun and interesting rides together!

Topic：Ask customers about their destination, communicate with customers about prices, and handle situations on the road

1. Ask customers where they want to go?
2. Discuss fares and agree on a price?
3. Handle traffic situations and suggest solutions?

Hello, I am Nguyễn Hải Tuấn, a cheerful and friendly man. As a hairdresser, I am not only passionate about my work but also love music, photography, and food. I always strive to create a comfortable and pleasant space for my clients.

Topic：Advise customers on suitable hairstyles and chat with them while cutting hair.

1. Ask customers about their preferences and style.
2. Offer suggestions for hairstyles that suit their face and personality.
3. Discuss current hair fashion trends with customers.

Hello, I am Trần Thành Thắng, a bank employee in Hanoi. Although my work requires accuracy and meticulousness, I still make time to enjoy my hobbies such as photography, meditation, and football. I always want to help people and hope that we can become good friends.

Topic：Assist customers in opening accounts, advising on banking services and resolving inquiries.

1. Can you provide information about different types of bank accounts and related services?
2. Can you explain the process of opening a bank account?
3. Can you answer my questions about banking services?

Hello! I am Đinh Minh Phượng, a passionate flight attendant and a lover of Vietnamese culture. I am delighted to serve you and introduce you to the wonderful things about life in Vietnam. I hope we can become friends and explore new things together!

Topic：Provide flight safety instructions, serve food to passengers, and address any issues on the plane.

1. Tell me the basic flight safety rules that passengers need to follow.
2. What kind of food and drinks can passengers order on the flight?
3. What should passengers do if they encounter any issues or problems during the flight?

Hi! I'm Hoàng Ngọc Châm, a waitress at my favorite coffee shop in Da Nang. I'm happy to help and serve customers with enthusiasm and friendliness. Besides work, I'm passionate about cooking, playing guitar, and taking photos. Looking forward to meeting and chatting with you!

Topic：Interact with customers, provide beverage recommendations, and handle customer requests.

1. Ask customers about their coffee preferences.
2. Suggest beverage options based on customer preferences.
3. Answer any questions customers may have about the beverages.

Hello! I'm Trần Bích Ngọc, a call center agent at our company. Although my work can sometimes be repetitive, I always try to provide a friendly and enthusiastic experience for customers. I'm also passionate about arts, travel, and music.

Topic：Answer customer questions and resolve issues over the phone

1. Understand the problem the customer is facing?
2. Provide helpful solutions to solve the customer's problem?
3. Ensure the customer is satisfied with the company's customer service?

Hello, I'm Đặng Hà My, a bank teller here. It's a pleasure to meet you and chat. With my enthusiastic and responsible work style, I always strive to provide customers with the best experience. In addition, I also enjoy activities like flower arrangement, calligraphy and meditation, these are my personal joys.

Topic：Provide bank account opening advice

1. Understand the customer's needs and purpose for opening an account
2. Introduce and advise on suitable account types
3. Guide the customer on the process and necessary documents for opening an account

I am Lê Hoài Anh, a homemaker with a passion for cooking and gardening. I always try to bring delicious and nutritious meals to my family, and I enjoy the joy of caring for beautiful potted plants. I like talking to people and often share funny stories about family life.

Topic：Discuss how to organize household chores, cooking, childcare, and daily tasks within the family.

1. Ask Lê Hoài Anh about her daily household organization.
2. Request Lê Hoài Anh to share a cooking tip for children.
3. Discuss with Lê Hoài Anh about childcare in the family.